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Do you have a strategic plan for your organization ---but don’t have a communication plan to support it? Are you wondering how to maximize the impact of your limited communication resources? Do you need to mobilize members of your staff and board as part of your communication efforts?
In this participatory session, key members of your staff and/or board develop a shared understanding of what communication strategies and tactics will most successfully complement your organizations’ strategic goals. Equipped with a shared understanding, you’ll then map an action plan for the coming year or years.
What we will do in the workshop:
- Prioritize target audiences
- Identify communication channels to most effectively reach these audiences
- Identify the most important elements of a short-term and long-term communication plan
- Explore a potential communication budget to implement the plan.
When the workshop is over:
- Your staff and board will share a common understanding about upcoming communication priorities.
- You’ll have concrete and measurable objectives to measure progress your communication progress in the next few years.
- And you’ll know what kind of resources your organization must mobilize to achieve these objectives.
- Note: This workshop works well in conjunction with “Connecting with your Audience” (see below)
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What
makes your audience tick? In this workshop we’ll
focus on listening and understanding, in order to
persuade.
We will carefully assess whether you are in sync
with the values and top-tier concerns of your
audience.
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Are you making false assumptions about what they
know or understand?
- Do the words you choose inadvertently exclude
those you most need to persuade?
- Are you speaking to their minds, but ignoring
their hearts?
Workshop activities:
- We’ll probe everything about your audience: their
core values, aspirations and deepest concerns.
- You’ll role play - put yourself in your audiences’
shoes as they encounter your current messaging.
- We’ll get out our red pens. Given the
preoccupations of your audience what wording
should you cross out, what wording should you
use?
- We’ll develop storylines. What kind of narratives
will best deliver your message ? We’ll use
filmmaking techniques to explore the most memorable
ways your message can unfold in the public eye.
When the workshop is over:
- You’ll take away an at-a-glance reference guide to
ensure your messaging always stays on track
- You will have the necessary building
blocks for powerful new messages that will
trigger public action.
- You’ll have new visual ideas to make your message
leap off the page.
- And you’ll have a process you can replicate every
time you need new messaging for upcoming
initiatives.
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This
workshop shines the spotlight on image and
reputation – how you can increase your impact by
creating positive perceptions in the world around
you.
Be prepared to dig deep! We will explore the heart
and soul of your work and uncover the attributes
that define and distinguish you from others.
What we will do in the workshop:
- Test alignment: do members of your staff share
common visions and values?
- Project into the future. Ten years from now how
will you have changed the world and who will
benefit most?
- Pin down your personality. Using imagery and
iconography, we will explore your organizational
“id”.
- Finally, we'll cast a critical eye at your
current communications. Do they consistently and
accurately reflect the true value and relevance
of your work? Is your current logo and tagline as effective as it could be?
When
the workshop is over:
- You will have a clear direction about how to improve
your image and reputation.
- You will have new visual ideas to tell your organization’s story along compelling ideas about how to develop vision and mission statements, logos and taglines.
- You will be equipped with an action plan to roll out
your newly polished brand.
- And you will have built in organizational buy-in so
your new brand will really stick.
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Are you
launching a new advocacy effort and want your
arguments - not your opponents’ – to drive the
debate. Or have your adversaries already seized
control? Are you constantly reacting to their
arguments instead of setting the terms of the debate
yourself?
In this new workshop that builds on the recent work
of George Lakoff and other cognitive scientists,
we’ll explore ways you and your organization can
guide audiences’ thoughts and opinions towards the
policy prescriptions you seek.
During the workshop we’ll work together and:
- Review latest thinking on how audiences make
up their minds about public policy;
- Explore the ideas and values that drive your
advocacy effort, then compare them to the ideas
and values your opponents are using to direct
discussion;
- Explore audience “starting points”: their
aspirations, ideas and operating assumptions;
- Study how other campaigns have successfully
set or redirected the terms of their debates;
- Develop and test a variety of new messaging
approaches for your own campaign;
- Practice techniques to keep you in the
driver’s seat when talking about your issue.
When the workshop is over, you will have gained:
- A more detailed understanding of both the
similarities, and the differences, between your
vision and your audiences’ mindset;
- New ideas about metaphors and messaging to
connect with your audience’s mindset;
- Practical experience applied to potential
upcoming scenarios in your campaign;
- Check-lists and message planning templates
to use in future advocacy efforts.
This workshop is offered as a half day or full
day session. It provides an ideal way to kick off a
campaign planning session or supply food for thought
as your organization evaluates past advocacy
efforts. The workshop can also be customized to for
coalitions and alliances in which multiple
organizations have mobilized around shared advocacy
goals and objectives.
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Whether
you are planning a cutting edge advocacy campaign or
a new program delivery, this is the session that
will help ensure every move you make advances
you towards your long-term goals.
Using best practices borrowed from the worlds of
politics and business, we will focus on creating
maximum results with minimum effort.
Workshop activities:
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We will explore the key criteria for selecting
effective objectives.
- You will build a “power map” – a visual snapshot
providing guidance on how to best deploy your
limited communication resources.
- You will consider the benefits of public versus
behind the scenes activities.
When the workshop is over
- You will have built a complete action plan outline
for the best, most cost-effective ways to deliver
your message.
- You will have a ready-to-go outline for a potential
fundraising proposal.
- You will understand the internal changes your
organization must make in order to address upcoming
challenges connected with future initiatives.
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A
mistake or controversy in the public eye can easily
destroy your organization’s reputation. In this
session we will walk through all the steps every
organization must take in order to prepare for worst-case
scenarios.
Workshop activities:
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We will explore case studies and learn what other
organizations have done to weather their storms.
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We will role-play worse case scenarios. Crises
come in many forms. We will explore each kind
and learn
how to shape an appropriate response.
Workshop outcomes:
- You will have a “Be Prepared” checklist for worst-case scenarios.
- You will have an action plan to launch in case of
emergency.
- You will know the changes your organization
will need to implement in order to avoid
potential disasters.
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Are you
talking, but the media is not listening? In this
session we will demystify the mysterious world of
media relations. You will emerge knowing just what
media buttons to push and how to get your story out.
Workshop activities:
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Role-playing. To understand reporters and
editors, we will walk in their shoes.
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Pitching practice. You will learn how to sell
your story in a 30-second call.
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Media messaging. Exercises to produce strong
sound bites and newsworthy advisories and
releases.
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Event planning. We will imagine a dream
headline, then create an event to make that
headline materialize.
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Practice press conferences. The Do’s and Don’ts
for running a seamless show.
Workshop outcomes:
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You will learn to pack your activities with news
value so a reporter simply cannot resist.
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You will know exactly how and when to approach
reporters.
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You will have a take away template to create
strong media messages.
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For your next press conference you will have a
foolproof check-list and plenty of ideas for
distributing your story.
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Media
interviews don’t have to be torture. With the right
skills and adequate preparation you can gracefully
take charge and lead the interview where you want it
to go.
This is a fun workshop designed to overcome
performance anxiety and ensure you always stay on
your
“message track”.
Workshop activities:
- For tips and tricks, we will watch examples of
effective interviewees.
- We will learn to create an “interview crib
sheet", an easy to use tool for planning and
preparing.
- We will practice on camera, using scenarios that
require both basic and advanced skills.
Workshop outcomes:
- You will feel more confident talking to
journalists.
- You will have the skills that will make you
more likely to be quoted by the media.
- You will know what to do in when faced with a hostile interviewer.
- You will have a take-away template that can be
used again and again when preparing for interviews.
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